Support
Frequently Asked Questions
Quick answers to the questions we hear most often.
What does an inspection include?
An expert checks the vehicle according to the selected inspection scope and documents the findings in a clear report.
Can I book a video inspection?
Yes. Available experts and inspection modes are shown during booking, including video inspections where offered.
When will I receive my report?
The report is prepared after the inspection and becomes available through your account once the appointment is completed.
Can I change or cancel my booking?
Open your reservation in your account as soon as possible. The available options depend on the status and timing of the appointment.
How can I reach support?
Call +4917676725569 or email info@fahrzeugcheck24.com. Please include your booking reference when you contact us about an appointment.